Brand work —
The Points Guy
The Points Guy (TPG) is a national brand regarded as a premier voice in the award travel space. Joining the team in 2022, I was immediately tasked with leading a small creative tiger team to reimagine our brand and how it could grow and present it to an internal Brand Council of 29 leaders in TPG.
I'll repeat that. A council of 29 people. That didn't go very far.
It took a year and a half, but a company re-org would reignite the desire for our brand to be reimagined and for me to take another crack at updating the voice of The Points Guy.
Working on a small team with the Senior Vice President of Creative at TPG, I pushed against a "new voice" for the brand.
TPG had gained over a million followers over thirteen years. Deciding we needed a new voice felt like a misstep.
Instead, I asked our leaders how we could refine our voice. We didn't have a central brand guide, so how could we identify what The Points Guy was and what attracted so many people over the years?
To that end, I worked directly with several leads (roughly 22 fewer people than my first attempt) and codified what made The Points Guy unique in the travel space.
With that, I hope you enjoy the TPG brand style guide — written and designed by me via Figma:
Implementing a fresh voice
You’ll see above there are some clear examples of each element. This is coming from some new site design work we were doing in tandem with the brand direction. It was my responsibility to explore this voice and demonstrate how it could work in new areas—chief among them the homepage.
Check out this gallery below that shows the evolution of the homepage from before I started, to an early V1, and our final design.



Liked this? Check out some of my other work: