Cooper Smith
 

UX Writer in Dublin.

Writing for safer

experiences at

Flutter UK&I.

 
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About me

Hi! My name’s Cooper. I’m a data-driven writer with a background in cultural anthropology and screenwriting. I’ve gone through a roller coaster of jobs that has taken me from SEO specialist to mesothelioma expert, to script development writer and now UX. What’s all that done? Well, for one, it’s kept me fed — but more importantly, it’s rounded me out as a content professional.

If you need a content generalist with a breadth of real-world experience and a deep understanding of how humans process information — then look no further. Or do. I really can’t tell you what to do.

Resume

 

Experience

Flutter UK&I
UX Copywriter
9/2024 - Present

  • More to come!

Red Ventures / The Points Guy & Lonely Planet
Senior Content Designer
4/2022 - 9/2024

  • Led multi-disciplinary initiatives in designing content-first experiences and refining existing products

  • Created user journeys across app, site, and email to meet users no matter their expertise

  • Designed notifications and dedicated sends to reengage abandoned users, netting $400K+ over time

  • Stepped up as a creative lead to guide quarterly planning across product and engineering

  • Branded new and existing features of The Points Guy, leading voice and contributing to visual design

  • Mentored young writers and designers starting their careers

Spectrum Enterprise - Contract
Communications Manager
7/2021 - 4/2022

  • Developed new strategies for end-user adoption with stakeholders across a range of products

  • Created educational material for new users that increased retention

  • Realigned brand communications with pre-established guidelines for a more cohesive experience

  • Supported the UX team with copy for new mockups, UI updates, and release notes

  • Devised new email campaigns based on new and preexisting user research data

Austin Film Fest & Shore Scripts
Coverage & Development Writer
6/2019 - Present

  • Read scripts for realistic dialogue and human interaction, and clear and concise direction

  • Provided direct feedback to writers to improve the quality of their writing

  • Recommended scripts that should be considered for funding and production

  • Approved scripts that went on to be finalists and winners of major contests

Ramius Consulting
SEO Content Strategist
4/2019 - 5/2021

  • Completely revamped company’s content strategy, providing new channels for outreach

  • Audited and optimized site, leading to an increase in organic traffic by 800 percent

  • Established an editorial calendar and style guide for the new content team to follow

  • Led a team of three full-time writers where I assigned and edited pages, and provided mentorship

  • Opened a new dialogue with our primary clients to receive feedback and improve relationship

  • Connected with field experts to write, edit, and review content

Recovery Worldwide
Senior Content Writer
2/2018 - 3/2019

  • Established brand and style guide for three websites within the same vertical

  • Applied new language across everything from microscopy to long-form content

  • Produced three to five pages of long-form (+1,200 words/page) content per week

  • Edited other writers for grammar and optimized every page for search engines

Education

Full Sail University
Creative Writing for Entertainment
BFA — 2016

 
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Contact

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